Upstream Banking incident causing delay to settlement and settlement report

Incident Report for Biz Core

Resolved

We successfully processed outgoing disbursements at 4:22pm AEST today. If you do not receive a settlement report email please generate the required report using the BizCore Portal.
Posted Oct 07, 2026 - 16:56 AEST

Update

We've contacted our banking partner a few times asking for an update and any possible workarounds. So far, they haven't been able to give us a cause or an interim solution. We'll keep following up with them and will post here as soon as we have more information.
Posted Oct 07, 2026 - 14:13 AEST

Identified

We are currently experiencing an upstream outage with our banking partner which has resulted in a delay to our outgoing funds settlement. We will update you as soon as we have more information with an expected resolution time.
Posted Oct 07, 2026 - 11:49 AEST
This incident affected: Payment Process.