Biz Core Status

All Systems Operational

About This Site

Biz Core's - live status page shows real-time status, uptime and incident history of Biz Core system.
As always, if you are experiencing any issues with Biz Core, don't hesitate to get in touch with us at support@bizcore.com.au and we'll get back to you as soon as we can.

Biz Core Status Update - We would like to inform our users that our weekly release is scheduled for every Monday from 8:00 PM to 8:30 PM AEST. During this time, our team will be implementing important updates and performing necessary maintenance tasks to enhance the performance and reliability of our services.

Date: Every Monday
Time: 8:00 PM to 8:30 PM AEST
Expected Impact: Temporary service disruptions or limited functionality may occur during the release window.

Uptime over the past 90 days. View historical uptime.
Corporate Website Operational
90 days ago
100.0 % uptime
Today
Biz Core Portal Operational
90 days ago
100.0 % uptime
Today
Biz Core API Operational
90 days ago
100.0 % uptime
Today
Biz Core Webhooks Operational
90 days ago
100.0 % uptime
Today
Payment Process Operational
90 days ago
99.98 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Biz Core Support Services Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Support Center Operational
90 days ago
100.0 % uptime
Today
Email Services Operational
90 days ago
100.0 % uptime
Today
SMS Services Operational
90 days ago
100.0 % uptime
Today
Bank Statement Services Operational
90 days ago
100.0 % uptime
Today
Credit Check Services Operational
90 days ago
100.0 % uptime
Today
Azupay (PayID) Operational
90 days ago
100.0 % uptime
Today
SendGrid API Operational
SendGrid API Operational
SendGrid SMTP Operational
SendGrid API v2 Operational
Third-party & Platform Notices Operational
Platform Notices (Upstream Services) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 16, 2026

No incidents reported today.

May 15, 2026

No incidents reported.

May 14, 2026
Biz Core Patch Tonight - 08:00PM AEST
Completed - The scheduled maintenance has been completed.
May 14, 20:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 20:00 AEST
Scheduled - Hi All,

We wanted to notify you that Biz Core platform will be undergoing maintenance tonight, starting at 8:00 PM. During this time, the platform will be unavailable for approximately 30 minutes. However, we anticipate that the platform will be fully operational by 8:30 PM.

Issues included in release:
- Feature: Added the ability for users to view and download loan amortisation schedules.
- Feature: Added bank statement refresh support to the Create Lead and Create Loan APIs for Illion and Credit Sense.
- Feature: Added a new API endpoint for uploading signed Direct Debit Authority documents to authorise the related source and agreement.
- Feature: Standardised application decline and withdraw reasons using searchable predefined dropdowns, with “Other” supporting mandatory additional details.
- Fix: Removed excess spacing from Loan Product email templates so emails sent from Biz Core now better match the formatting shown in the editor.
- Fix: Ensured the Customer Contacts snapshot in the Loans workspace matches the Loan Details screen after customer contact information is updated.
- Fix: Fixed scheduled payment editing so the Scheduled Payment Amount displays in the correct field.
- Fix: Updated the existing agreement source direct debit update flow so authorisation is handled only through the new DDA upload process.
- Fix: Updated Application Summary so selected decline and withdraw reasons display clearly, including truncated “Other” values with full text available on hover.
- Fix: Ensured manual agreement creation communication flags no longer affect card authorisation notifications.

If you have any further questions, please don't hesitate to contact our support team.

Thank you for your patience and continued support.

Best regards,
Biz Core Dev Team
May 14, 16:29 AEST
May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
Biz Core Patch Today 01:00PM AEST
Completed - The scheduled maintenance has been completed.
May 7, 13:49 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 13:30 AEST
Update - We will be undergoing scheduled maintenance during this time.
May 7, 12:59 AEST
Scheduled - Hi All,

We wanted to notify you that Biz Core platform will be undergoing maintenance today starting at 1:30 PM. During this time, the platform will be unavailable for approximately 30 minutes. However, we anticipate that the platform will be fully operational by 2:00 PM.

Issues included in patch:
- Fix: Resolved an issue where the Save button remained greyed out when using an existing source for the Disbursement Method in the Application Workspace.
- Fix: Resolved an issue preventing loan statements from being generated.

If you have any further questions, please don't hesitate to contact our support team.

Thank you for your patience and continued support.

Best regards,
Biz Core Dev Team
May 7, 13:30 AEST
May 6, 2026
Biz Core Patch Tonight - 08:00PM AEST
Completed - The scheduled maintenance has been completed.
May 6, 20:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 20:00 AEST
Scheduled - Hi All,

We wanted to notify you that Biz Core platform will be undergoing maintenance tonight, starting at 8:00 PM. During this time, the platform will be unavailable for approximately 30 minutes. However, we anticipate that the platform will be fully operational by 8:30 PM.

Issues/Features included in release:
- Feature: Improved Upload Application Documents API to support uploading multiple documents in a single request.
- Fix: Updated update-agreement-source-direct-debit API so agreements are only authorised when autoAuthorise=true is provided in the request, preventing unintended authorisation.
- Fix: Resolved an issue where the incorrect agreement source could be set as default after signing a loan contract, ensuring the most recently signed source is set as default.
- Fix: Resolved an issue preventing applications from being sorted by Customer Name.
- Fix: Resolved an issue where bank details from Credit Sense bank statements were not importing into the Payment Source section in the Application Workspace.
- Fix: Resolved an issue causing an incorrect “URL not configured” error when using the send or refresh bank statements toggles in loan product settings.
- Fix: Resolved an issue where Medicare fields appeared as mandatory in the application form when configured as optional.
- Fix: Resolved issues with PayID mobile number validation and formatting to ensure correct processing.
- Fix: Resolved a card payment page error to ensure successful payment processing.
- Fix: Resolved an issue causing an error when opening the Create Application screen.
- Fix: Resolved an issue where a missing passport date of birth caused an error.
- Fix: Resolved an issue causing an error when viewing Subscription details.
- Improvement: Updated bank statement descriptions for dishonour fees to include the fee type and subscriber name, providing clearer visibility for customers.

If you have any further questions, please don't hesitate to contact our support team.

Thank you for your patience and continued support.

Best regards,
Biz Core Dev Team
May 6, 16:16 AEST
May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

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