Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 11, 2026 - 17:30 AEST
Scheduled
Hi All,
We wanted to notify you that Biz Core platform will be undergoing maintenance tonight, starting at 5:30 PM. During this time, the platform will be unavailable for approximately 30 minutes. However, we anticipate that the platform will be fully operational by 6:00 PM.
Issues/Features included in release: - Fixed successful Zai card payments staying in Pending status in BizCore. - Zai Declined transactions now get a processing date. - Clearer error message when merging customer records and another user has already processed the merge - Fixed the Process rejection file batch failing on an invalid mobile phone number
If you have any further questions, please don't hesitate to contact our support team.
Thank you for your patience and continued support.
Best regards, Biz Core Dev Team
Posted Nov 11, 2026 - 17:30 AEST
This scheduled maintenance affected: Services (API) and Biz Core Portal, Biz Core API, Customer Portal.